Refunds Policy

The following discloses our refund policy and practices for JSI programs.

The aim is to maintain the low cost and flexibility of our programs, without imposing excessive costs on those who need (for any reason) to withdraw from any particular tour or program option.

Study Programs:

Please refer to conditions stated on invoice.

Tours and Field Trips:

Day trips:

a) For cancellations received 7 or more days prior to the date of the trip, the refund is in full except for a 1500 yen administration charge.
b) For cancellations received 6 days or less prior to the date of the trip, the refund is 75% of the tour fee.
c) For cancellations received 24 hours or less prior to the commencement of the trip, the refund is 50% of the tour fee.

Overnight trips requiring accommodation bookings:

a) For cancellations received 7 or more days prior to the date of the trip, the refund is in full except for a 3000 yen administration charge.
b) For cancellations received 6 days or less prior to the date of the trip, the refund is 75% of the tour fee.
c) For cancellations received 36 hours or less prior to the commencement of the trip, the refund is 50% of the tour fee.

Last revised 1st November 2013